Monthly Telecom Bill
$1,847
The Challenge: This 50-room hotel in the Midwest had been paying the same telecom bill for 5 years without review. With multiple conference bridge lines, legacy POS system connections, and guest communication services, their invoice had become bloated with redundant charges.
What We Discovered:
- $8,400 in duplicate charges – Two billing accounts for the same locations, both active
- Unused conference bridge – $180/month service never used in 3 years ($2,160/year)
- Inflated long-distance rates – Paying legacy rates instead of modern packages ($340/month overage)
- Obsolete POS lines – Old restaurant system lines still billed ($95/month × 4 lines)
- Billing errors – Multiple months overcharged due to late cancellations
The Solution: Consolidated accounts, cancelled unused services, negotiated modern pricing, and set up quarterly audits to prevent future issues. Monthly bill reduced to $1,512—a 18% reduction with better service.
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Combined Monthly Bill
$4,200
The Challenge: A regional restaurant group with 5 locations across the state was paying for redundant internet circuits, duplicate POS lines, and outdated phone systems at each site. Different contracts at different locations meant no unified negotiating power.
What We Discovered:
- Redundant internet circuits – Each location had 2 internet lines from different providers ($320/month redundancy)
- Duplicate POS connections – Old and new payment systems running in parallel ($215/month at 3 locations)
- Billing errors across sites – 4 instances of duplicate charges, totaling $2,300 in overages over 8 months
- Stale long-distance rates – Per-minute billing vs. unlimited plans could save 40% ($180/month)
- Inactive fax lines – Legacy fax numbers still active on 2 locations ($35/month each)
The Solution: Consolidated services across locations under unified contracts, eliminated redundant circuits, modernized the POS infrastructure, and negotiated unlimited long-distance. Result: $1,344/month permanent savings with better uptime and support.
$16,128 in annual savings just from audit and renegotiation—no service changes required.
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Monthly Telecom Bill
$1,680
Recovered Overcharges
$8,145
The Challenge: A 12-person insurance office had been operating with the same telecom setup for 6 years. What started as the right solution had grown into redundant services, duplicate voicemail systems, and charges for features they never used.
What We Discovered:
- Duplicate voicemail services – Two separate voicemail systems being charged, only one in use ($45/month × 12 months)
- Unnecessary premium features – Advanced call routing and recording features added but never configured ($60/month)
- Billing errors – 8 months of duplicate line charges averaging $340/month ($2,720 in overages)
- Stale rates – Paying 2018 pricing on lines upgraded in 2021; modern bundle would save 25%
- Inactive international dialing – International calling package never used ($30/month)
The Solution: Recovered $8,145 in overcharges, eliminated duplicate services, simplified the plan to essentials only, and renegotiated rates. Monthly bill reduced from $1,680 to $1,240—a 26% reduction.
Finance & Insurance sectors average $1,800/month spend with 20-28% of charges being errors or unnecessary services.
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